Frequently Asked Questions:

1.Why do I need gutters?


2.What does Gutter Guys gutter cleaning consist of?


3.How often should gutters be cleaned?


4.I don't want to clean to my gutters that often... What's the harm in letting them fill up?


5.Does Gutter Guys do installations?


6.Does Gutter Guys do repairs?


7.Does Gutter Guys work in the rain or snow?


8.Do the gutter screens really work?


9.Is there any gutter protection that Gutter Guys does recommend?


10.Is there something that can help keep my gutters draining in between cleanings?


11.Do I have to be home when Gutter Guys works at my house?


12.What are your prices and how do I pay you?


13.Who are your customers?


14.Who are the people working for you?


15.Are you licensed and insured?




1.Why do I need gutters?


Gutters perform the very important function of draining hundreds of gallons of water off your roof and away from your house. This helps prevent water from getting inside your house as well as helping prevent foundation damage. Since gutters catch rain right off the roof they also prevent soil erosion and wear to your home's fascia board, shingles, siding, windows, etc., helping extend their life and your investment!

The bottom line is that well-maintained, properly functioning gutters directly protect the overall health of your home, inside and out.


2.What does Gutter Guys gutter cleaning consist of?


Gutter Guys® gutter cleaning and free evaluation consists of the following:
•    Cleaning all debris from gutters, downspouts, and  all accessible roof areas
•    Making sure the downspouts are clog free
•    Cleaning up all gutter related debris off the ground
•    Evaluating your gutter system to record the condition of your gutters as well as identifying any problem areas in order to suggest corrective action if necessary


3.How often should gutters be cleaned?


Gutter cleaning is a form of preventative maintenance that can actually prolong the life of your home. For that reason, gutters should be cleaned as often as needed. Typically, most Gutter Guys® customers have their gutters cleaned three or four times per year, though less frequent cleaning may be adequate for some houses. This depends on the property, the gutter system and the landscaping. (e.g. trees with blossoms, pollen strings, leaves, pine needles, seeds, acorns, sticks and other debris, tree height & proximity to home)

Below you will find our recommended annual gutter cleaning schedule. Please keep in mind your home may need more frequent service and that modifications to timing are made each year due to changing weather patterns.

1.    Late spring (late May through end of June): to rid your gutters of accumulated winter debris. This includes tender tree foliage which is blown off the trees along with blossoms and pollen strings which clog your gutters providing a perfect breeding ground for mosquito larva.

2.    Mid to late summer (August through mid-September): despite the fact that most leaves are firmly attached to the trees, some still come down and end up in the gutters.  Thunderstorms, strong winds and drought, all contribute to large accumulations of leaves, sticks and debris in gutters during this time. 

3.    Early fall (late October through mid-November): at this time of year, leaves quickly accumulate in your gutters. Their sheer volume requires the gutters to be cleaned.

4.    Late fall (late November through the end of January): when most leaves are off the trees.  This gutter cleaning is a balancing act of waiting for most leaves to be off the trees but not waiting too long so that all gutters freeze with the leaves in them.


4.I don't want to clean to my gutters that often... What's the harm in letting them fill up?


Clogged gutters do not allow water to properly drain and move away from your home. In the short term this can cause flooding in your basement and pools of standing water that provide a breeding ground for mosquito larva. You may not even realize there’s a problem until we get heavy rain or a serious storm! In the long term, overflowing gutters can cause structural damage to your home’s woodwork, walls, shingles & foundation.

That’s why we offer our customized Ongoing Gutter Maintenance Program. We evaluate your home & property to recommend the best gutter cleaning solution for you and then you can relax…..we’ll keep track of the agreed upon schedule and contact you before we come out.

 


5.Does Gutter Guys do installations?


Gutter Guys® is a full service gutter company. We specialize in professional gutter system design and customized installations including 5” & 6” K Style seamless and 5” & 6½” Round Style aluminum, copper and zinc gutters.  We take pride in using only high quality materials, including .32 gauge aluminum and steel hex screws; because we know they will result in a better looking and longer lasting job. We also believe it is important to be ecologically responsible so the longer our installations last, the more “green” and eco-friendly they are! Our gutter materials have a 20 year warranty but we contend that our gutter systems can last 30 years or longer.


6.Does Gutter Guys do repairs?


Absolutely!! Being a full service gutter company means that we are able to perform a full range of gutter repairs. Our technicians are trained to spot problem areas with your current gutter system that can easily be overlooked by any homeowner.  Typically, the evaluation of your gutters is best done while the gutters are being cleaned.  This way we can see what is in the gutter, how the gutter is attached to the fascia board or roof line, evaluate the downspout drainage and check the condition of the edge of the roof. 

Below are some common problems diagnosed by our trained technicians:
•    Normal wear and tear
•    Sagging gutters
•    Storm damage
•    Damaged downspouts
•    Standing water in gutters
•    Ice-dam damage


7.Does Gutter Guys work in the rain or snow?


Yes, as long as the gutter technician believes the conditions are safe enough to do so. In fact, sometimes the rain works to our benefit to help identify certain gutter system problems.


8.Do the gutter screens really work?


Not as advertised by aggressive dealers.  In our opinion, these screens only seem to work well on homes that don’t require the gutters be cleaned that often to begin with! Our suggestion is that you save your money and the inevitable future frustration they cause.  The truth is that selling gutter screens is very profitable.  For that reason every hardware store and home improvement catalogue carries some sort of contraption, cheap or expensive, with a promise that you won't have to ever clean your gutters again.  PLEASE DO NOT BELIEVE THIS!! The fact is that every year we remove screens from gutters on hundreds of homes.  There is no screen, helmet or mesh that will keep EVERYTHING out of your gutters. In fact, gutters protected with “gutter guards” still need cleaning at least once per year as the leaves & debris that accumulate on the roof & on top of the screens don’t automatically wash off with rain water. Furthermore, the cost is often higher because of the extra labor involved.


9.Is there any gutter protection that Gutter Guys does recommend?


Yes, but first we suggest that you take a moment to read our free report on Sensible Gutter Protection for straight talk about some common gutter protection systems and our experience with them. Despite some of our critical talk about gutter protection there are instances when the benefits will outweigh the drawbacks. As every home and property is different, we do not just endorse any one product. Our trained technicians can visit your property and quickly assess your need for gutter protection. They will then recommend which kind, if any, that would work best for your home.


10.Is there something that can help keep my gutters draining in between cleanings?


Yes! The installation of gutter strainers in your downspouts will cost effectively help your gutter system by reducing downspout blockage caused by leaves, sticks and other debris….even stray baseballs! Strainers are especially important when your gutters are connected to underground drains where if debris accumulates it can create a serious and expensive blockage. Unclogging this may require expensive equipment or even replacement of the whole underground system.

Our gutter technicians usually recommend the installation of strainers if you do not already have them but feel free to ask!! Prices start at only $7 each and they are available in stainless or galvanized steel.

We can’t stress enough how much good gutter strainers can save you in time, money and aggravation!!


11.Do I have to be home when Gutter Guys works at my house?


Whether it is gutter cleaning, repairs or a full installation, it is always best if you can be home when we come to service your gutters. However, we are happy to accommodate busy homeowners who cannot wait at home for service.  We can make arrangements over the phone for what needs to be done and for how much.  Gutter Guys® will then come to your home, complete our service(s) and if you are not home, leave a tag on your door so that you immediately know we were there.  Within a few days we will mail you an invoice.


12.What are your prices and how do I pay you?


Most Gutter Guys® gutter cleaning jobs fall within the range of $90.00 to $180.00 depending on a number of variables: size of the home, height of the house, roof slope, etc. Gutter installation prices and repairs vary greatly. It is best to call us or click here to request a free estimate. Larger jobs require a deposit in advance and the balance and sales tax, if any, is due when the job is completed. A convenient, itemized invoice will be mailed to you promptly. You can simply mail in a check or pay online with your credit card.


13.Who are your customers?


Gutter Guys, LLC has been in business for over 20 years, servicing over 12,000 residential and commercial customers in the Fairfield County area. Just be on the lookout for our bright yellow signs & trucks!! It’s very likely that we already work for your neighbors! Our many satisfied customers include:

•    Thousands of private homes and estates
•    Houses of worship throughout the Fairfield County area
•    Prominent real estate developers, and property management companies
•    Numerous large and small condominium and apartment complexes
•    State and municipal government buildings


14.Who are the people working for you?


Gutter Guys® salespeople and gutter technicians are people with experience in all aspects of the gutter business with various backgrounds in home building and construction. We also provide extensive training to ensure each employee reflects our values of high quality services and customer service.


15.Are you licensed and insured?


Absolutely! For your protection, Gutter Guys, LLC, and their associates are appropriately insured for both the State of Connecticut and Westchester County, New York. Gutter Guys® Connecticut Home Improvement Contractors License Number is listed at the top of this page. Click on the CT Dept of Consumer Protection symbol and enter our License # on their "Quick License Lookup" page to see our registration verification.

For verification in Westchester County, NY, click on the Westchester County Seal at the top of this page. Enter Gutter Guys® as the Company Name to confirm our Home Improvement License with the Westchester County Department of Consumer Protection.

We are also proud to be an Accredited Member of the Better Business Bureau since 1997. Did you know that according to the BBB, only approximately 5% of all businesses qualify for the accredited designation? Click on the BBB symbol at the top of this page to view the report on Gutter Guys, LLC.


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