We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://gutterguys.com, contact us, or use our services.
This policy also outlines your rights under the Connecticut Data Privacy Act (CTDPA).
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name
- Email address
- Phone number
- Property or service address
- Project details or service requests
- Any other information you voluntarily provide through forms, calls, or email
Information We Collect Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on each page, and referring URL
Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Understand how visitors use our site
- Support advertising or analytics tools (such as Google Analytics)
You can disable cookies in your browser settings at any time.
2. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide quotes or services
- Schedule and manage service appointments
- Communicate updates, reminders, or special offers (if you opt in)
- Improve our website and marketing
- Comply with legal obligations
Specific Information on Text Messages
Gutter Guys sends text message updates and responses to consumer customers about pricing and products offered at gutterguys.com.
Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.
We will never sell your personal information.
3. How We Share Information
We only share information when necessary to:
- Work with trusted service providers (such as scheduling software, website hosting, or marketing platforms)
- Comply with the law or protect our legal rights
- Complete a business transaction, such as a merger or acquisition
Any third parties are required to protect your data and use it only for authorized purposes.
4. How We Protect Your Information
We use reasonable physical, electronic, and administrative measures to safeguard your data. While no online platform is 100% secure, we work to minimize risk of unauthorized access or disclosure.
5. Your Rights Under the Connecticut Data Privacy Act (CTDPA)
If you are a Connecticut resident, you have the right to:
- Access the personal information we have collected about you.
- Correct inaccurate personal information.
- Delete personal information, with certain exceptions.
- Obtain a copy (Portability) of the data you provided to us in a usable format.
- Opt out of the sale of personal data, targeted advertising, or profiling (we do not currently sell data, display advertisements that target consumers directly, or profile our website visitors).
To exercise these rights, please contact us using the information in Section 9. We will respond within 45 days of receiving your request, as required by law.
If we deny your request, you have the right to appeal by contacting us again, and we will provide a written explanation within 60 days.
6. Your Privacy Choices
- You can opt out of receiving promotional emails at any time by clicking “unsubscribe” or contacting us directly.
- You may disable cookies through your browser settings.
- You may request deletion or correction of your personal data at any time.
7. Links to Third-Party Sites
Our website may link to third-party sites (such as social media platforms or partner services). We are not responsible for their privacy practices. Please review their privacy policies when visiting their sites.
8. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect information from children.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights under CTDPA, please contact us by mail at:
Gutter Guys LLC
Attn: Privacy Compliance
20 Garland Dr.
Stamford, CT 06907